The Microtek Guarantee

🚀 The Microtek Guarantee

At The Microtek, we believe shopping online should feel secure, transparent, and reliable.

That’s why every order is protected by our Microtek Guarantee — built to protect both our customers and our brand.

✅ 30-Day Limited Protection

You have 30 days from confirmed delivery to request a return or report an issue.

Items must be:

  • Unused

  • In original condition

  • In original packaging

Proof of purchase is required.

Returns sent without authorization will not be accepted.

✅ Defect & Damage Coverage

If your item arrives damaged or defective, contact us within 7 days of delivery with photo or video proof.

Once verified, we will provide an appropriate resolution, which may include:

  • Replacement

  • Partial refund

  • Full refund

We reserve the right to determine eligibility and resolution.

✅ Secure & Verified Orders

All transactions are processed through secure payment systems.

We reserve the right to cancel or refuse orders flagged for:

  • Fraud risk

  • Suspicious activity

  • Unauthorized payment use

✅ Tracked Shipping on Every Order

All orders include tracking.

If tracking confirms delivery, responsibility transfers to the carrier.
We will assist with carrier claims when applicable.

✅ Fair Use Policy

Our Guarantee is designed for legitimate customer concerns.

We reserve the right to:

  • Deny claims that show signs of misuse or abuse

  • Limit repeat refund requests

  • Refuse service to customers who violate our policies

Shop With Confidence

The Microtek Guarantee ensures a secure and fair experience
for customers who shop responsibly and in good faith.

The Microtek reserves the right to update or modify this Guarantee at any time without prior notice.
The Microtek reserves the right to refuse service, cancel orders, or limit quantities at its sole discretion.